Canada Post has announced via news release that it is experiencing very high volumes of mail, with a fraction of the regular staff available to process it. As a result, some of our shipments are running 1-3 weeks behind the regular level of service. All shipments of licence plates are tracked and insured. We do have several customers whose shipments are impacted, and we are watching closely. No shipments have been lost so far.
Ontplates.com has been shipping approximately every second weekday. We use Expedited service, which is picked up from our home office in a safe, contactless manner. Your 6-month guarantee period will begin on the day your plates are shipped. Tracking numbers are automatically provided when shipping labels are created, and you can monitor the progress of your package once it ships. Normal Expedited service provides delivery within 1 to 3 business days, depending on your location within Ontario.
We appreciate your business and look forward to serving new or returning clients. Thank you for your patience during this time.